Legal documents

Privacy Policy

1. Data Controller

Casa Lopes e Oliveira, Lda., with registered office at Avenida S. Gonçalo, No. 1338, Creixomil · 4835-105 Guimarães, Portugal, is the entity responsible for the processing of personal data collected through this website.

Contact: casalopesoliveira@casalopesoliveira.pt

2. Data Collected

We collect the following personal data when you fill in the contact form:

  1. Full name
  2. E-mail address
  3. Phone number (optional)
  4. Company / Organisation (optional)
  5. Message sent

3. Purpose of the Processing

Your personal data is processed exclusively to:

  1. Answer your questions and requests for information.
  2. Prepare and send commercial proposals.
  3. Comply with legal and contractual obligations.

4. Legal Basis

The processing of your data is based on your express consent (Article 6(1)(a) of the GDPR) and/or on the legitimate interest of the company to respond to your requests (Article 6(1)(f) of the GDPR).

5. Data Retention

Personal data is kept for the period strictly necessary for the purpose that motivated its collection, never exceeding 5 years, unless a legal obligation requires otherwise.

6. Data Subject Rights

Under the GDPR, you have the right to:

  1. Access your personal data.
  2. Rectify inaccurate or incomplete data.
  3. Request the erasure of your data.
  4. Object to or restrict the processing of your data.
  5. Lodge a complaint with the CNPD (www.cnpd.pt).

To exercise your rights, please contact us at casalopesoliveira@casalopesoliveira.pt.

7. Data Sharing

Your data is not sold, transferred or shared with third parties, except when required by law or for contractual compliance with service providers acting under our instructions and under a confidentiality agreement.

8. Security

We adopt appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss or destruction.

9. Changes to this Policy

We reserve the right to update this Privacy Policy. The most recent version will always be available on this page.

Last updated: August 2025.